All Is Not Lost

User Profile Service fail

If you're running Vista and you get the message "The User Profile Service failed the log on. User profile cannot be loaded" then you're in the right place. This is the fix that I've always used to get back in (taken from www.vistax64.com). In my experience, this is just Vista dropping the ball and it's nothing serious - we just have to fix Vista's mistake and we'll be all set.

1) Boot into safe mode

2) Search for "regedit" and hit enter

3)  Navigate to: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList

4) In the left pane, look for two S-1-5..... folders (SID key) with a long number following. They will be identical except one will have a .bak at the end of it.

5) Right-click the folder (SID key) that does NOT have the .bak on the end, and select rename. Add .bk at the end of the numbers.

6) Right-click the folder that DOES have the .bak on the end, and select rename. Remove the .bak from the name of the folder.

7) Rename the folder that has .bk at the end so that it now has .bak at the end of it.

8) In the right pane of the one WITHOUT .bak, right click on RefCount and select Modify.
Note: If you do not see RefCount, then click on an empty space in the right pane and click "New" and "DWORD (32 bit) Value", then type RefCount and hit enter.

9) Type 0 (the number) in the Value data box and click OK.

10) In the right pane of the one WITHOUT .bak, right click on "State" then select "Modify".

11) Type 0 (the number) into the Value data box and click OK.

12) Close regedit and restart the computer.

See the full article at:
http://www.vistax64.com/tutorials/130095-user-profile-service-failed-logon-user-profile-cannot-loaded.html

Labels: log on, login, user profile service, vista, Windows

posted by dagerm89 @ 3:08 PM